Group move
The situation
Hotel A is overbooked on Saturday. Twelve of the group’s rooms move for one night to hotel B in the same chain.
Who takes part
Management A and B — general information.
Documents in Flaber
The flow in Flaber
A request between hotels.
Reception A creates a request for reception and housekeeping at hotel B, with a mention of the transfer procedure.
Information for sales.
Cluster sales, who look after the group, get information — no tasks.
Management at both hotels.
Reception adds them to the request with the general information only.
Progress.
Hotel B ticks off the room preparation; reception A sees it can send the group.
History.
The move stays in the request history of both hotels.
Features used
Each feature links to its block on the Features page.
Start with one team.
Grow when you’re ready.
One team
Free for up to 3 people including you, with no card and no end date. Create an account and invite your team.
Whole organization
Several teams, divisions, sites. We’ll set up the structure and terms with you.