VIP guest arrival
The situation
A regular guest, the CEO of a client company, arrives on Friday for two nights. VIP level 2.
Who takes part
Documents in Flaber
The flow in Flaber
One request.
The Front Office Manager creates the request “VIP 2 — arrival 14 Nov”, with a mention of the VIP 2 standard. Each department gets its own part.
Standard and options from the request.
Housekeeping opens the VIP 2 standard, Kitchen — the chosen amenity option, Restaurant — the wine list.
Every department’s calendar.
Housekeeping sees the room at 2 pm, Kitchen the amenity at 3 pm, Management the welcome at 4 pm.
Management with a task.
In this request Management has its own task: welcoming the guest.
Progress.
Departments tick off their tasks; the Front Office Manager sees what is ready before arrival.
The next stay.
The Front Office Manager makes a copy of the request from the previous stay and changes the dates.
Features used
Each feature links to its block on the Features page.
Start with one team.
Grow when you’re ready.
One team
Free for up to 3 people including you, with no card and no end date. Create an account and invite your team.
Whole organization
Several teams, divisions, sites. We’ll set up the structure and terms with you.