Shift handover
The situation
Reception works three shifts: 7–3, 3–11, 11–7. Six people, one shared space.
Who takes part
Documents in Flaber
The flow in Flaber
The shift’s shared space.
Reception writes down, as it happens, whatever affects the next hours: wake-up calls, parcels, guest requests, arrangements with other departments.
Documents at hand.
A guest asks about late check-out and a massage — the receptionist opens the price list and the spa offer in Preview, next to the space.
Requests for reception in the calendar.
The arrival of group Flab1 on 12 Nov shows in the team calendar, with a mention of the group check-in procedure.
Closing the shift.
At 3 pm the shift goes through the “Shift close” routine and closes the period in the space. The afternoon shift opens the space and sees what is left to do.
Mentions.
An entry that mentions a person reaches them as a notification.
History.
Every period and every routine cycle stays in the history, with the author of each entry.
Features used
Each feature links to its block on the Features page.
Start with one team.
Grow when you’re ready.
One team
Free for up to 3 people including you, with no card and no end date. Create an account and invite your team.
Whole organization
Several teams, divisions, sites. We’ll set up the structure and terms with you.