All solutions

Onboarding a new team member

Scale1 team
Property typeHotel · Aparthotel
Started byHead of department
TeamsReception (example)

The situation

A new person starts at the front desk on Monday. Two weeks of onboarding, then the first solo shift.

Who takes part

Front Office Manager
New team memberBuddy from the team

Documents in Flaber

Onboarding — reception (template)List
Check-in and check-out (procedure)Note
Group check-in (procedure)Note
Extra services — price listNote
Spa offerNote
Emergency contactsNote

The flow in Flaber

  1. Account.

    The manager invites the new person by email to the reception team.

  2. Documents in one window.

    They share the team’s procedures and, in the same window, the documents those procedures rely on.

  3. Onboarding list from a template.

    From the “Onboarding — reception” template they create a two-week list, with mentions of the procedures.

  4. Tasks in My day.

    For the key days the manager sends requests to the person — the new team member sees them in their My day.

  5. Shared space.

    From day one they work in the shift space together with the team.

  6. Progress.

    The manager sees what is already done.

Start with one team.
Grow when you’re ready.

One team

Free for up to 3 people including you, with no card and no end date. Create an account and invite your team.

Whole organization

Several teams, divisions, sites. We’ll set up the structure and terms with you.